High speed broadband packages from Virgin Media
Virgin Broadband rated the UK's No 1
We’ve got the fastest broadband in the UK – and that’s official. Who says so? Ofcom do. In their 2011 reports, Ofcom said we had the fastest average broadband download speeds widely available to customers. It's all down to our network of fibre optic cables, the fastest and most reliable way for us to bring broadband into your home.
How fast do you want to go?
The faster your broadband speed, the more you'll be able to do online. So if there are a few of you at home gaming, downloading, streaming movies and shopping, then mega speeds of up to 100Mb will let you all do your thing without slowing each other down.
If you’re going to do a bit less than that, but still want consistently fast broadband even at peak times, then you'll be fine with our up to 30Mb or up to 60Mb tariffs.
More about our speeds
Looking to sign up to broadband, TV and home phone in one package? Our Collections now include 30Mb broadband as standard.
You get all this with your package too
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Our fastest wireless
The Virgin Media Super Hub has been designed to be the centre of your secure superfast wireless home network.
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Free internet security
Keep your PCs safe with free protection from viruses, malware and spyware, plus parental controls.
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No hidden charges
With all our Virgin Broadband packages, there's no limit to how much you can download every month.
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Free servicing & repairs
As a Virgin Broadband customer you get free servicing and repair on your broadband and Super Hub.
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24 hour support
Expert IT support is only a phone call away and we also offer free service and repairs if you need them.
Not in a fibre optic area? No problem
Even if fibre optic broadband isn't available yet in your area, we'll hook you up with the fastest broadband you can get down your phone line. You don't need a BT line and you can choose an unlimited package if you fancy it.
Broadband on the move
Browse the web when you’re away from home with Mobile Broadband - just plug your dongle in and you’ll be online. Our 3G network covers more than 85% of the population.
The legal stuff
Service availability: SERVICES AVAILABLE IN VIRGIN MEDIA CABLED STREETS ONLY. Subject to survey and network capacity, minimum term contract applies, check basket for details. If you cancel during the minimum contract period you will incur an early disconnection fee.
Installation: Installation charges apply (starting from £49.95 for standard install).
Payment: Offers require you to pay by Direct Debit and use eBilling. If you prefer not to pay by Direct Debit, you will incur a monthly £5 payment handling fee payable to Virgin Media Payments Ltd. If you would like paper bills, the fee is £1.75 a month. Payment may be required in advance. All prices include VAT. Information correct at 01/04/2012. Calls may be monitored. Further legal stuff applies.
Money back guarantee: Available to new customers and existing customers taking a new service. Call us within 28 days of activation for a refund of your first month’s rental charges and any installation charge. You will only be charged for transactions (calls, purchases, service upgrades) occurring after activation. Statutory rights are not affected.
Free servicing and repairs: Excludes misuse/mistreatment.
Speed: Speeds referred to are download speeds. Minimum computer requirements apply. Speed of internet connection assumes components working at optimum speed and capacity.
Free Virgin Media Super Hub: Available to all new broadband customers taking our 30Mb, 60Mb or 100Mb broadband services, and to existing customers upgrading to 30Mb, 60Mb and 100Mb broadband (subject to status and credit checks). Broadband activation fees may apply. Super Hub provided free while you are a subscriber. Wireless-enabled equipment required. Existing customers not upgrading their package can buy a Virgin Media SuperHub for £75. Equipment remains property of Virgin Media.
Virgin Media Security: Security features not available to Mac users.
Downloading: Copyright owner's permission may be required for the downloading of music.
Acceptable Use Policy applies. Traffic Management operates from 4pm to 9pm and 10am to 3pm to ensure a consistent user experience.
Estimate based on Ofcom’s review of UK broadband speeds published in May 2011. Speeds tested over a 24 hour period through a wired connection for 1 PC. Customers may experience slower speeds when multiple devices are connected and when using broadband wirelessly.
Download speed examples: Download times are estimated and calculated based on full-rate downloads on a wired connection, with 5% allowance for Internet Protocol transfer and connection overheads. The sizes used for calculation are a music album at 60Mb, a TV show at 350Mb, a high quality movie at 1.1 GB (e.g. from LOVEFILM) and an HD movie at 5 GB (e.g. HD movies from Xbox Live marketplace).
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