Online Security comes free with every Virgin Media Broadband package

Virgin Broadband includes support and online security

Virgin Media Security

With Virgin Media there's no need to shell out for anti virus protection because Virgin Media Security (worth £39.95 a year¹) comes included with all our broadband packages. It protects your PC, your family and your personal information, so you can stop web baddies like viruses and spyware before they reach you. To download it, just go to the My Apps section of My Virgin Media once your broadband is activated.

PC and data protection

Download Virgin Media Security and protect your PC, files and photos from online threats with the help of our advanced anti malware and firewall booster technology.

Home & family protection

Keep the kids safe online with our Parental Control software included with Virgin Media Security. You also get website checker, which warns you about fraudulent websites before you visit them.

Identity+ for extra fraud prevention

With handy tools like Data Patrol and Safe Search, Identity+ gives you even better protection. Get it from the My Apps section of My Virgin Media for just £2.50 a month once your Virgin Broadband is active.

	Virgin Media Security	Identity+
Cost	Included	£2.50 a month
PCs protected	Up to three	Up to seven
Anti malware protection (Including anti virus and anti spyware)	tick	tick
Parental controls	tick	tick
Firewall booster	tick	tick
Website checker	tick	tick
Data patrol - powered by Garlik	-	tick
Proactive protection	-	tick
Wi-fi security	-	tick
Safe search	-	tick
Privacy monitor	-	tick
Digital shredder	-	tick
PC cleaner	-	tick

Parental Control

Our free Parental Control software is a simple and effective way to stop your children watching unsuitable content online. It's easy to use, just pick a password, select your child's age group and the software will do the rest.

You can even select times of the day when your child is or isn't allowed to access the internet. This means you can stop them logging on past their bedtime or block specific sites such as Facebook during homework time. If you have more than one child, you can set different age appropriate restrictions using individual Windows accounts.

Parental Control is included in both our Virgin Media Security and Identity + software. To get it, just download it from the My Apps section of My Virgin Media once your broadband is activated.

For more information on protecting children online, visit https://www.thinkuknow.co.uk/parents/, an educational initiative by the Child Exploitation and Online Protection (CEOP) Centre.

Does Virgin Media Security work with my computer?

Virgin Media Security is compatible with PCs using Windows 7, Windows Vista, Windows XP Home or Professional 32-bit with Service Pack 2. We're sorry, but it doesn't work on other operating systems like Macs.

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The legal stuff

General:
Service availability: SERVICES AVAILABLE IN VIRGIN MEDIA CABLED STREETS ONLY. Subject to survey and network capacity, minimum term contract applies, check basket for details. If you cancel during the minimum contract period you will incur an early disconnection fee.
Installation: Installation charges apply (starting from £49.95 for standard install).
Payment: Offers require you to pay by Direct Debit and use eBilling. If you prefer not to pay by Direct Debit, you will incur a monthly £5 payment handling fee payable to Virgin Media Payments Ltd. If you would like paper bills, the fee is £1.75 a month. Payment may be required in advance. All prices include VAT. Information correct at 01/04/2012. Calls may be monitored. Further legal stuff applies.
Money back guarantee: Available to new customers and existing customers taking a new service. Call us within 28 days of activation for a refund of your first month’s rental charges and any installation charge. You will only be charged for transactions (calls, purchases, service upgrades) occurring after activation. Statutory rights are not affected.
Free servicing and repairs: Excludes misuse/mistreatment.

Six months half price: Offer ends 30/06/12 and is only available to new customers. May not be used in conjunction with any other offer unless stated by Virgin Media. 18-MONTH MINIMUM TERM CONTRACT APPLIES. New customers (subject to status and credit checks): to get half price discount you must take TV M+ with a phone line, Broadband L with a phone line, or a bundle combination of at least TV M+, Broadband L, Phone M with a phone line. Half price discount not applicable to Phone L or XL, line rental, premium channels or TiVo monthly charge for additional TiVo boxes (any subsequent TiVo boxes bought will be charged at £5 per box). Virgin Media reserves the right to withdraw or amend the discount if you change any part of your offer package. Standard prices apply after first 6 months. This offer requires you to pay by Direct Debit and use eBilling.

Broadband
Speed: Speeds referred to are download speeds. Minimum computer requirements apply. Speed of internet connection assumes components working at optimum speed and capacity.
Free Virgin Media Super Hub: Available to all new broadband customers taking our 30Mb, 60Mb or 100Mb broadband services, and to existing customers upgrading to 30Mb, 60Mb and 100Mb broadband (subject to status and credit checks). Broadband activation fees may apply. Super Hub provided free while you are a subscriber. Wireless-enabled equipment required. Existing customers not upgrading their package can buy a Virgin Media SuperHub for £75. Equipment remains property of Virgin Media.
Virgin Media Security: Security features not available to Mac users.
Downloading: Copyright owner's permission may be required for the downloading of music.
Acceptable Use Policy applies. Traffic Management operates from 4pm to 9pm and 10am to 3pm to ensure a consistent user experience.

Talk Weekends: Zero‐rated tariff applies to the first hour of direct‐dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), Virgin Mobile numbers and 0870 numbers (not other numbers such as those beginning 084 and 070) starting within the weekend (all day Saturday and Sunday) periods. Re‐dial before 60 minutes to avoid call charges. Full details of call charges/connection fees at virginmedia.com/callingcosts.

Talk Evenings & Weekends: Zero‐rated tariff applies to the first hour of direct‐dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), Virgin Mobile numbers and 0870 numbers (not other numbers such as those beginning 084 and 070) starting within the evening (7pm to 7am) and weekend (all day Saturday and Sunday) periods. Re‐dial before 60 minutes to avoid call charges. Full details of call charges/connection fees at virginmedia.com/callingcosts.

Talk Unlimited: Zero‐rated tariff applies to the first hour of direct‐dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), Virgin Mobile numbers and 0870 numbers (not other numbers such as those beginning 084 and 070). Re‐dial before 60 minutes to avoid call charges. Full details of call charges/connection fees at virginmedia.com/callingcosts.

Calls to Virgin Mobile numbers: Unlimited calls to Virgin Mobile numbers in the UK are included if mobile numbers have been active in the previous 90 days (i.e. a chargeable call, text or data session has been made). Call categories are aligned with your home phone talk plan. Re‐dial before 60 minutes to avoid call charges.