With Virgin Broadband there’s no need to shell out for anti virus protection. That’s because all our broadband customers get award winning internet security from F-Secure free for 12 months (worth £79.99 a year).
F-Secure SAFE works with up to 5 devices. So you’ll get the same protection and peace of mind whether you’re at your desk, on the train, in the park or on holiday.
It’s already won the AV Test award for Best Protection 2012. And in independent security product tests, it consistently ranks in the top three.
You can go online on your PC, Mac, laptop, tablet or smartphone knowing that F-Secure SAFE is working its little socks off to protect you from viruses, spyware, hacker attacks and identity theft.
A secure firewall keeps your photos, movies and files safe, whether you’re home or out and about, and it won’t noticeably slow down your connection.
Parental controls stop your kids seeing unsuitable content on the web. You choose what they see and when they see it (so they stay focused on homework, not Facebook).
Email filtering blocks malware reaching your device and keeps your confidential information from falling into the wrong hands.
To download it, just go to the My Apps section of My Virgin Media once your broadband is activated.
Service availability: SERVICES AVAILABLE IN VIRGIN MEDIA CABLED STREETS ONLY. Subject to survey and network capacity, minimum term contract applies, check basket for details. If you cancel during the minimum contract period you will incur an early disconnection fee.
Installation: Installation charges apply (starting from £49.95 for standard install).
Payment: Offers require you to pay by Direct Debit and use eBilling. If you prefer not to pay by Direct Debit, you will incur a monthly £5 payment handling fee payable to Virgin Media Payments Ltd. If you would like paper bills, the fee is £1.75 a month. Payment may be required in advance. Your first bill includes the charge for the month you join (from the day you join), plus one month in advance.All prices include VAT. Information correct at 01/05/2012. Calls may be monitored. Further terms and conditions apply. See sections below for more Legal Stuff.
Broadband prices correct from 1st September for new customers only.
Speed: Speeds referred to are download speeds. Minimum computer requirements apply. Speed of internet connection assumes components working at optimum speed and capacity. Range of wireless equipment can vary according to your home environment.
Up to 120Mb available on 96% of our network with rollout due to complete by January 2014. Customers will receive up to 100Mb until their area is automatically upgraded.
Free Virgin Media Super Hub: Available to all new broadband customers taking our up to 30Mb broadband services, and to existing customers upgrading to our up to 30Mb broadband (subject to status and credit checks). Broadband activation fees may apply. Super Hub provided free while you are a subscriber. Wireless-enabled equipment required. Existing customers not upgrading their package can buy a Virgin Media Super Hub for £75. Equipment remains property of Virgin Media.
New Super Hub: Available to new broadband customers taking our, up to 60Mb and up to 100Mb broadband services (subject to status and credit checks) and to existing customers adding or upgrading to up to 60Mb or up to 100Mb. Super Hub provided free while you are a subscriber. Wireless-enabled equipment required. Existing customers not adding broadband to their package will be charged installation at £49.95. Equipment remains property of Virgin Media.
¬ Based on independent research: (University of Bristol and Farncombe), Virgin Media’s new Super Hub outperformed competitors on speed over a variety of ranges. The new Super Hub was benchmarked against competitor hubs from TalkTalk, Sky and BT (Home Hub 3 and 4). See virginmedia.com/superhubtests for more details.
Virgin Media Security: Security features not available to Mac users.
Downloading: Copyright owner's permission may be required for the downloading of music.
**Acceptable use policy applies. Download speeds may be affected by Traffic Management measures from 4pm to 11pm weekdays and 11am to 11pm at weekends. Heavy users may experience a temporary reduction in download speed during these periods, however users can continue to download without any interruption or charge at the reduced speeds, and are not subject to a monthly download limit. Traffic management measures are in place to ensure a consistent user experience and impact only the heaviest users (typically less than 5% a day). Read more about our traffic management policy.
Wireless kit warranty: Wireless kit will be kept free from defects in design, manufacture or materials except where caused by fair wear and tear for a period of 12 months from the date of delivery. During the warranty period, we shall at our option replace or repair the wireless kit free of charge provided that it has been kept, used and maintained in strict accordance with instructions given to you by us or the manufacturer and has not been modified or altered. Warranty not applicable if: (a) the defect is due to interference with or maintenance of the wireless kit by persons other than us or our authorised representatives; (b) the defect is of a minor nature which does not substantially affect the use of the wireless kit. We have the right to charge for replacement or repair of defects not covered by our warranty. Warranty provisions do not affect your statutory rights in relation to the description and quality of goods and services. To find out more about your legal rights, please call your local Trading Standards Department.
‡4x faster claim: Ofcom’s review of UK broadband speeds published in August 2013, based on Ofcom May 2013 test results. Virgin Media vs regular broadband (ADSL2+ over 10Mb, excludes fibre products) 24hr average speed of 6.5Mb.
~8x faster claim: Ofcom’s review of UK broadband speeds published in August 2013, based on Ofcom May 2013 test results. Virgin Media vs regular broadband (ADSL2+ over 10Mb, excludes fibre products) 24hr average speed of 6.5Mb.
º13x faster claim: Ofcom’s review of UK broadband speeds published in August 2013, based on Ofcom May 2013 test results. Virgin Media vs regular broadband (ADSL2+ over 10Mb, excludes fibre products) 24hr average speed of 6.5Mb.
†Average broadband speed data: All average download speed data comes from Ofcom’s review of UK broadband speeds published in August 2013, based on Ofcom May 2013 test results. These ranges reflect the speeds that would be achieved 95 times out of 100 if the exercise was repeated with different panellists. If the range of two operators overlap, then these operators offer comparable performance. They are not a description of the range of speeds actually measured. Speeds tested over a 24 hour period through a wired connection for one PC. Customers may experience slower speeds when multiple devices are connected and using broadband wirelessly.
#UK's fastest broadband: Fastest download speeds widely available to consumers according to 2013 Ofcom report. Ofcom’s review of UK broadband speeds published in August 2013, based on Ofcom May 2013 test results. Virgin Media vs major UK ISPs (average download speeds).
*Equipment, free servicing and repairs: Equipment remains property of Virgin Media. Free servicing and repairs exclude mistreatment/misuse.
Digital Home Support: For service Terms and Conditions visit virginmedia.com/dhs
Best speed promise: We’ll make sure that you receive the highest broadband speed we can give you. We'll always give you a speed estimate before you buy. The actual speed you receive can be affected by factors such as phone line quality and distance from your local exchange. Acceptable Use and Traffic Management policies apply to ensure a consistent customer experience
Metro WiFi: Activation required. WiFi services available in the station only. Use of WiFi is subject to Virgin Media’s terms and conditions.
F-Secure SAFE: F-Secure SAFE not available on BlackBerry. iOS and Windows Phone compatibility coming soon.