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Virgin Media WiFi

Virgin Media WiFi

Enjoy speedy Virgin Media WiFi on the go

Virgin Media WiFi is our inclusive new on-the-go WiFi service – connecting our customers to smooth, speedy Virgin Media WiFi hotspots when they’re out and about.It’s a bit of magic in your pocket that lets you connect to nearly half of all UK public WiFi hotspots in all sorts of places – cafes, bars and restaurants, up and down the high street, in airports and even underground!

It’s available to download right now from the App Store for iOS devices and Google Play for Android™.

 

 

 

Download the Virgin Media WiFi app for iOS or Android


1. Download the app.

2. Sign in once to your My Virgin Media account.

3. Follow the on-screen instructions.

4. Result! Smooth, speedy WiFi on the move and no need to sign in each time.

As a Virgin Media broadband customer you can install the Virgin Media Wifi app on up to 7 devices.


Something amazing has arrived

We want you to connect to Virgin Media WiFi in as many areas of the UK as possible, so we’ve expanded our service by adding Virgin Media Hubs to the network.

By switching on a separate connection to the Hub in your home, our customers can benefit from amazing WiFi coverage across the UK, without affecting the speed or security of the broadband you love and pay for. A WiFi win for everyone. If your Hub is part of this rollout, you’ll have recently received a communication by email or letter.

If you’d rather not be a part of Virgin Media WiFi, simply let us know by registering or signing in to My Virgin Media below and ticking the ‘opt out’ checkbox.

Go to My Virgin Media >


1. Download the app.

2. Your Virgin Mobile SIM will be recognised.

3. Follow the on-screen instructions.

4. Result! Smooth, speedy WiFi on the move and no need to sign in each time.

Don’t have an Apple or Android device? We’re sorry, but unfortunately you won’t be able to use Virgin Media WiFi at the moment. We’re working behind the scenes to bring Virgin Media WiFi to more of our customers.


Something amazing is starting

We want you to connect to Virgin Media WiFi in as many areas of the UK as possible, so we're expanding our network by adding Virgin Media hubs to the network.

We’re adding hundreds of thousands of Hub 3.0s to our growing network, helping you connect to WiFi in even more places. There are more Hub 3.0s to come, and we’re continuing with a pilot of the Super Hub 2ac. We’re planning to complete the rollout of our service later this year.

Find out more, including which areas are covered and how to opt out.



We’re going underground…

Thanks to Virgin Media WiFi you can now get online with ease in more than 250 London Underground stations, Victoria Coach station, and Glasgow Subway stations.

Your device will pick up our WiFi signal when you're in a Virgin Media WiFi-enabled Tube station. There's no signal in tunnels, but you'll connect to the signal at the next WiFi-enabled platform so you can pick up where you left off.

Check out a handy list of the stations where you can get online






and Overground…

Our Virgin Mobile customers can also use Virgin Media WiFi on London Overground services, keeping them on track with WiFi on the move. 


 

 

 

Check out our WiFi as you check in for your flight

We can’t promise that your plane won’t be delayed, but you can enjoy our smooth, speedy Virgin Media WiFi at these airport destinations, with more on the way!

Check out our WiFi as you check in for your flight

We can’t promise that your plane won’t be delayed, but you can enjoy our smooth, speedy Virgin Media WiFi at these airport destinations, with more on the way!

  • Bournemouth
  • Bristol
  • Cardiff
  • Robin Hood Airport Doncaster Sheffield
  • Durham Tees Valley
  • East Midlands
  • Exeter International
  • Glasgow International
  • Inverness
  • Liverpool
  • London Heathrow
  • London Luton Airport
  • London Stansted Airport
  • Manchester
  • Southampton

Get online in loads of your favourite places

With The Cloud you can get online at Zizzi, Caffè Nero, Pret A Manger, Wagamama, Alton Towers and Thorpe Park – and that’s just for starters.


Save your mobile data

When you’re connected to Virgin Media WiFi, you’re saving your mobile data for when you really need it.

Break free from 4G…

We all love a little WiFi. Get a speedy, reliable connection on the go with Virgin Media WiFi, so you can message, share and browse with ease.



Looking for WiFi Buddy?

Virgin Media WiFi is our new and improved take on WiFi Buddy, and if you’ve updated recently it will have automatically transformed. Just follow the simple on-screen instructions to set up once, and you're good to go! If you’re still seeing WiFi Buddy, update now to get Virgin Media WiFi!


Your Virgin Media WiFi questions answered

Here’s some more information on our new Virgin Media WiFi service

How will I know if I’m near a Virgin Media WiFi hotspot?

Your device will connect automatically when you are near to a hotspot. But there’s also a handy map in the app so you can see where there are hotspots on the high street.

How can I get more help with connecting to Virgin Media WiFi?

Once you’ve set up the app once on your phone or device you are good to go. You can find more help with getting your device set up in our Help and Support pages.

Is Virgin Media WiFi service secure?

Yes, when you’re liking, messaging or sharing on the move, you’ll enjoy a secure connection, knowing your details are kept safe and private by us.

Are the locations powered by Virgin Media Super Hubs included?

For areas where Virgin Media WiFi connects to our powerful fibre optic network via a Super Hub, we’re running a trial to help us develop the best customer experience possible. We'll then share it with the rest of our customers.

If you have already received details about your Super Hub and Virgin Media WiFi, don't worry, we've got your preferences recorded.

Help! My question isn’t answered here!

You can find more help with Virgin Media WiFi on our Help and Support pages.


Download the Virgin Media WiFi app for iOS or Android


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