Virgin Media

Keep connected

If you love something, you never want to lose it, right? That’s why we make it our priority to help you get online – and stay online. We’ll show you how to stay connected at home and on the move.


I can't connect!

Having trouble connecting to your home broadband? Have a look at our top tips to getting back online.

See our top tips to staying online

I still can’t connect!

If our top tips and tricks haven't helped, find out what other support you can get.

Find out what other help you can get

Staying connected while away

Fantastic broadband doesn’t stop when you leave the house. In fact, with Mobile Broadband and wi-fi hotspots, there are very few places where you can’t get on the web.

Find out how to stay connected on the move

Having trouble with your connection?    How to get back online

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