Virgin Media

Connecting your mobile to WiFi

Even if your tariff has unlimited data, it’s a good idea to connect to WiFi. It gives you a faster connection (so you can watch videos or upload photos quicker) and you can save your data for when you need it.


WiFi on the Underground

WiFi while you’re out and about

Places like coffee shops, libraries, train stations and even the London Underground (thanks to the Virgin Media network) have public WiFi. Just go into your phone’s settings and take a look in the WiFi network list. Some will ask you to register, but you’ll soon find out if you can connect or not.

One of the great things about getting online while you’re out and about is you can watch TV on your mobile or tablet. All you need is Virgin TiVo and our amazing TV Anywhere app.


WiFi while you’re at home

Whether you’re a Virgin Media customer or not, use our clever WiFi Buddy app to connect to a WiFi network quickly and easily. It remembers which network you connected to in the past and automatically connects you whenever you’re in range. It’ll even track how much data you’ve used over WiFi so you can see how much of your data allowance you’ve saved.

Download the WiFi Buddy app to your Android phone


WiFi while you’re abroad

If you connect to a WiFi network while you’re abroad, you won’t get charged for the data you use. Which means you can use cool web apps like WhatsApp to stay in touch with mates back home, instead of sending texts or making calls.

How to connect to WiFi

Step 1

Touch the Settings icon on your Home or All Apps screen.

Step 2

Select Wireless & networks, then Wi-Fi from the menu.

Step 3

Slide the Wi-Fi switch to the On position.

Step 4

Your mobile will scan for and show all the available WiFi networks in range. If it finds a network you’ve connected to before, it’ll connect to it again automatically.

Step 5

Select the name of the WiFi network you’d like to connect to. If it’s a secure network, you’ll be asked to enter a password. Once you’ve entered it, your phone will connect to the network.

Step 6

If everything’s hunky dory, you should see the WiFi symbol at the top of your screen, which looks like this:

Step 1

Click on the Settings icon on your mobile’s home screen.

Step 2

Select WiFi from the settings menu.

Step 3

Make sure that the WiFi setting is switched to the On position.

Step 4

Your phone will search for all the available WiFi networks in range. Choose the network you’d like to connect to.

Step 5

If it’s a secure network, you’ll have to enter a password before you can connect. After you’ve entered it, select Join.

Step 6

Once you’re connected, a WiFi symbol should appear at the top of your screen. It looks like this:

Step 1

From your Start screen, flick left to see the Application list, then press Settings followed by WiFi.

Step 2

Make sure that WiFi networking is switched to On.

Step 3

Your phone will search for all the available WiFi networks in range. Choose the name of the network you’d like to connect to.

Step 4

If it’s a secure network, enter the correct password.

Step 5

When you’re connected, a WiFi symbol should appear at the top of your screen, which looks like this:

Use a phone with a different operating system?

Chances are the steps above will work with your phone (they’re usually quite similar). If you’re still not having any joy, dig out your phone’s manual and take a look.

Going abroad any time soon? Make sure you’re set up.    Taking your mobile abroad

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