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But that doesn't mean you can't enjoy everything Virgin Media has to offer! It just means we're unable to offer you all our packages.

The Inclusives from Virgin Media


Get to know The Inclusives

Did you know you can get even more from your Virgin Media package with our range of fantastic services? Watch TV on the go, protect your files and even get free photos. Check out all the benefits you could get below.

If you’re not a Virgin Media customer yet, why not find out more about joining us?

Take your telly walkies with TV on the go

Virgin Media TV customer? You'll love TV on the go. That’s our name for TV Anywhere, the Sky Cinema app and the Sky Sports apps.

With TV Anywhere you can watch live TV on your computer, tablet or phone, you can even manage shows on your TiVo box – and set up recordings on the fly.

The Sky Cinema and Sky Sports apps are wicked too… if you’ve got those channels as part of your package you can catch a match on the move, or watch your choice of over 1000 movies in the bath – whatever tickles your fancy! All you need is a 3G, 4G or WiFi.

Find out more & get the apps

No charge for servicing and repairs

Worry not! If anything goes wrong with any of your whizzy Virgin Media equipment, we’ll sort it – no charge. This excludes misuse and mistreatment – so try not to use your TiVo box as a coaster.

Stay connected with Virgin Media WiFi

Virgin Media WiFi is our inclusive new on-the-go WiFi service – connecting our customers to smooth, speedy Virgin Media WiFi hotspots when they’re out and about. It’s the new and improved version of our WiFi Buddy app, and it’s available to download from the App Store for mobile and broadband customers using iOS devices right now, with an Android version coming soon!

Find out more

Available on the App Store

Looking for WiFi Buddy?

WiFi Buddy is still faithfully serving our mobile customers with Android devices until Virgin Media WiFi arrives in the Play Store. That means you can still get friendly with our WiFi hotspots while you’re on the move, and soon the app will update and magically transform into Virgin Media WiFi.

Find out more

Android app on Google play

WiFi on London Underground

With Virgin Media WiFi or WiFi Buddy installed on your phone, you’ll seamlessly connect to our WiFi at 250 stations on the London Underground. But if you’ve got Virgin Media broadband you can still connect and get your internet on without the apps.

Find out how


Your Internet Security Toolkit

Virgin Media broadband customers have the tools and tips to stay protected while browsing, banking, gaming and shopping. Discover how your Internet Security Toolkit can help keep you safer online.

F-Secure SAFE

F-Secure SAFE® offers complete security confidence when installed on up to five devices. Helps to keep you safer when shopping, banking and browsing online through anti-virus protection and spyware detection features.

F-Secure KEY

Never forget another password or PIN code with F-Secure KEY®. Store all of your important credentials in one secure and simple-to-use password manager. Powered by award-winning security experts
F-Secure.

Web Safe

Web Safe helps you and your family to stay safer online by protecting any device that's connected to your home broadband network. Personalise Web Safe by choosing the level of protection that's right for your household.


Up to 10 email addresses for your home

Sign up to Mail and you'll get up to 10 email addresses – one for each of the family. And, as Mail is web-based, you don't have to be at home to check your emails.

Set yours up now

Or if you already have one, check your mail

Free photo prints from Snapfish

Love taking photos? We've teamed up with Snapfish to offer both new and existing broadband customers free photo prints.

Find out more & sign up


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