Costs of fibre optic landline call plans from Virgin Phone

Home Phone Call Tariffs, Home Phone Call Costs, Landline Call Plans

How much do calls cost?

It’s always good to know exactly how much things are going to cost. That’s why we’ve got these guides for you, so you have all the cost info before you make that call.

The guides on this page show the cost of your calls with Virgin Phone if you’re in a fibre optic cable area. If you have our National broadband and phone, you can find your calling costs here.

The guides are PDFs, so you’ll need Adobe Acrobat Reader to view them.

Everyday call charges

Find out how much your calls will cost including international calls, calls to mobile numbers, premium rate calls and more.

View costs to Mar 2012 View costs from Apr 2012

Call charges for phone review customers

Find out how much calls, packages and extras will cost you if you're taking part in our phone review.

View costs to Mar 2012 View costs from Apr 2012

Call charges to UK non-geographic numbers

Find out how much it costs to call numbers that aren't standard landlines or mobiles, like 0845 and 0871 numbers.

View costs

Operator connection and reverse charges

Find out how much an operator connected or reverse charge call will cost you for UK and international numbers.

View costs

Personalise your package with extra calling features

Voicemail Plus

Pick up your messages from anywhere, record your own greeting and more.
Call Divert

Divert calls to another number, so you never miss a call, even if you’re out.
Ring Back When Free

Got the engaged tone? Set up an automatic call to ring you back when the line is free.
Caller Display

See who’s calling before you decide to answer the phone.
Call Waiting

Tells you if someone else is calling when you’re already on the phone.
Three Way Calling

Three of you can chat at the same time. Perfect for catching up with family or friends.
Quick Dial

The perfect shortcut to calling your friends and family, and no need to remember their numbers.
Premium Number Barring

Stop international or premium numbers being dialled from your phone and avoid any scary bills.
Reminder Call

Got an early morning start or something you don’t want to forget? Use the reminder call.

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The legal stuff

General:
Service availability: SERVICES AVAILABLE IN VIRGIN MEDIA CABLED STREETS ONLY. Subject to survey and network capacity, minimum term contract applies, check basket for details. If you cancel during the minimum contract period you will incur an early disconnection fee.
Installation: Installation charges apply (starting from £49.95 for standard install).
Payment: Offers require you to pay by Direct Debit and use eBilling. If you prefer not to pay by Direct Debit, you will incur a monthly £5 payment handling fee payable to Virgin Media Payments Ltd. If you would like paper bills, the fee is £1.75 a month. Payment may be required in advance. All prices include VAT. Information correct at 01/04/2012. Calls may be monitored. Further legal stuff applies.
Money back guarantee: Available to new customers and existing customers taking a new service. Call us within 28 days of activation for a refund of your first month’s rental charges and any installation charge. You will only be charged for transactions (calls, purchases, service upgrades) occurring after activation. Statutory rights are not affected.
Free servicing and repairs: Excludes misuse/mistreatment.

Talk Weekends: Zero‐rated tariff applies to the first hour of direct‐dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), Virgin Mobile numbers and 0870 numbers (not other numbers such as those beginning 084 and 070) starting within the weekend (all day Saturday and Sunday) periods. Re‐dial before 60 minutes to avoid call charges. Full details of call charges/connection fees at virginmedia.com/callingcosts.

Talk Evenings & Weekends: Zero‐rated tariff applies to the first hour of direct‐dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), Virgin Mobile numbers and 0870 numbers (not other numbers such as those beginning 084 and 070) starting within the evening (7pm to 7am) and weekend (all day Saturday and Sunday) periods. Re‐dial before 60 minutes to avoid call charges. Full details of call charges/connection fees at virginmedia.com/callingcosts.

Talk Unlimited: Zero‐rated tariff applies to the first hour of direct‐dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), Virgin Mobile numbers and 0870 numbers (not other numbers such as those beginning 084 and 070). Re‐dial before 60 minutes to avoid call charges. Full details of call charges/connection fees at virginmedia.com/callingcosts.

Calls to Virgin Mobile numbers: Unlimited calls to Virgin Mobile numbers in the UK are included if mobile numbers have been active in the previous 90 days (i.e. a chargeable call, text or data session has been made). Call categories are aligned with your home phone talk plan. Re‐dial before 60 minutes to avoid call charges.

Price disclaimer: Whilst every effort is taken to ensure that current prices are accurately reflected in all literature, including this website, occasionally discrepancies may occur. In the event of conflicting pricing information, the Virgin Phone PDF price guides take precedence.

Inclusive calls to landlines: Your inclusive landline calls are to UK numbers beginning 01, 02 and 03 and 0870.