Legal stuff

Looking for our terms and conditions? Well you've come to the right place. We've set it all in black and white.

Terms and Conditions - Fibre Optic

Early disconnection fees

Phone Review & Mobile Bonus

Terms and Conditions - National

National Broadband Residential Customer Service Agreement

Pay As You Go

24seven accounts

UK Calls Service from Loudmouth

Freespace use

National Broadband Sales Code of Practice

Acceptable Use Policy

Acceptable Use explained

Traffic Management: National services

Traffic Management: Cable services

Virgin Media Privacy Policy

Credit Checking Policy

Terms of Use

Our Codes of Practice

Registered office