Terms and conditions

National Broadband legal stuff

If you are subscribing to Virgin Media as a National Broadband Internet Service Provider, uploading your files on to Virgin Media's Freespace server, or are just visiting the site, there are set rules you must adhere to so that we can maintain the best service and community spirit possible. These rules are laid down in our Terms and Conditions and privacy policies, which we have divided up into the following sections.

Terms and Conditions:

National Broadband Residential Customer Service Agreement

If you registered for your broadband service before 2nd August 2009, please refer to the Terms and Conditions below.

Pay As You Go

24seven accounts

UKCalls Service from Loudmouth

Freespace use

Virgin Media sales Code of Practice

National Broadband sales Code of Practice

Virgin Media Privacy Policy

Privacy Policy

Virgin Media Disclaimer


Please take time to read (or re-read) the relevant Terms and Conditions and Privacy Policies.

Our Terms and Conditions and privacy policies may occasionally need to be updated. It is your responsibility to be aware of such changes, which will take effect when posted.

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