Alcatel One Touch 20.12 Chocolate Brown

Enjoy freedom from contracts and credit checks with oodles of minutes, texts and data. Our JAM Packs renew automatically each month you top-up.

Here’s why Virgin Mobile customers think Pay As You Go is the way to go:

  • 30 day period, no strings attached
  • Renew automatically each month
  • No contracts or credit checks
  • Free Wi-Fi at 3M+ hotspots, with our Virgin Media WiFi app
  • Virgin Red Rewards App with offers like: Buy any pizza and get another for £1 @ Papa Johns
  • Roam like home in 43 countries and use your UK minutes, texts and data in the EU at no extra cost
  • F-Secure SAFE award winning internet security free for 12 months
  • Bring your current mobile number with you and we’ll give you an extra 100 minutes to any network, for free. Follow the steps here.
  • If you’re a Virgin Broadband or TV customer, you’ll also benefit from unlimited calls to Virgin Mobile numbers.


Three great-value JAM Packs to choose from.

In your basket, simply choose how much you wish to top-up by (from £10 to £50) and then decide which of the three JAM Packs you’d like to add.

Remember that our packs will only refresh every 30 days if you have sufficient top-up credit, so if you choose a £10 JAM pack, be sure to top-up by at least £10.


Once you’ve received your SIM, pop in the right size for your mobile, and you’ll be loaded and ready to go.

If you use all your in-pack allowances, or if your pack is unable to refresh, you’ll be on our Starter tariff pay as you go rates:

Calls

40p per minute

Voicemail

26p per call

Texts

15p per text

3G Data

£2 per day for 200MB within the UK on days that you access the internet from your phone. Any use above the 200MB will be charged at £2 per 200MB thereafter.

Access charge

36p per minute access charge for calls to service numbers that begin 084/087/09/118. Find out more

Charge

084/087/09/118. Find out more


Getting started

Once you've popped your SIM card in your phone, here’s how to ensure your JAM Pack renews next month:

Register

To check your balance, top-up and ensure you have access to our extra benefits (such as WiFi hotspots or Virgin Red Rewards), sign up at virginmedia.com/register.

Top up

Top-up by at least £10 before your JAM Pack is due to renew. There are lots of easy ways to this:

  • Register a debit or credit card and login to Your Account
  • download the My Account app
  • text “Buy Jam 10/15/20” to 789789 (for example “Buy JAM 10”)
  • top-up by voucher or by E Top-Up card, wherever you see the green top-up sign.

Any phone you buy online will come loaded with £10 credit.


Why choose us?

With Virgin Mobile you get 99% 4G population coverage, so you can enjoy clear reception almost anywhere.
Check your signal strength.

Got your mobile number memorised to a tee? We can transfer your numberto your new phone in one working day. Just call your current provider and get your PAC code, then call us free on 789 from your new mobile.

With our 14 day Customer Satisfaction Guarantee you can return your phone for a full refund or replacement – we’ll even send you the envelope to post it in.

Got a problem with your phone? Don’t sweat it. As long as you're in warranty we should be able to repair your device or replace it free of charge. See what's covered.

Can’t wait to get your phone?  We’ll courier it to you the next day for free if you order by 7pm. Or cherry pick a delivery date in the next 21 days.
We deliver every day but Sunday, with no charge for Saturday delivery.


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