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The legal stuff
Phones: Android™ and Google are trademarks of Google Inc.
Prices: These prices require you to use eBilling. For monthly price with paper bill add £1.50. Credit check & payment by Direct Debit required.
Delivery: £7.99 delivery charge applies to web & phone orders.
Pay Monthly Contract: 24 month contract. If you cancel during the contract you will incur an early disconnection fee. Credit check & payment by Direct Debit required. Monthly price may rise in line with RPI. Phones subject to availability. £7.99 delivery charge applies to web & phone orders. Included in your tariff (subject to the allowance specified): UK calls to UK landlines (beginning 01, 02, 03) & UK mobile networks. Person to person texts within the UK. Data is within the UK only. You cannot use your phone as a modem or use data on your phone for peer to peer file sharing. Acceptable use policy applies. Calls to 08, other than those included within the VIP and Premiere 08 allowances, & 070 numbers not included in monthly allowance and cost up to 41p and £2.50 per min. respectively in the UK (see our website Tariff Table for details). Pay Monthly service terms apply. Unlimited 0800/45/70/08 calls: No call charges apply to the first 60 minutes of eligible call types. Re-dial before 60 minutes to avoid call charges. "Best unlimited tariff" claim based on comparison with published competitor tariffs as at 23rd April 2013.
Tariff Movement: Applies to tariffs that were available on same handset at the same upfront fee at the commencement of your minimum term contract. The new allowance and price will apply from your next monthly package for remainder of the minimum term, unless you change your tariff again. Details at www.virginmobile.co.uk. Insurance: Our insurance is arranged and administered by NEWAsurion Europe Limited, who are authorised and regulated by the Financial Services Authority (no. 502545), registered address: Chiswick Place, 272 Gunnersbury Avenue, Chiswick, W4 5QB. The Insurer is Liberty Mutual Insurance Europe Limited, who are authorised and regulated by the Financial Services Authority (no. 202205), registered address: Third Floor, 2 Minster Court, London, EC3R 7YE.
Pay Monthly SIM Only: Credit check & payment by Direct Debit required. Included in your tariff (subject to the allowance specified): UK calls to UK landlines (beginning 01, 02, 03) & UK mobile networks. Person to person texts within the UK. Data is within the UK only. Acceptable use policy applies. You cannot use your phone as a modem or use internet on your phone for peer to peer file sharing. Calls to 08 (incl. 0870) & 070 numbers not included in monthly allowance and cost up to 41p and £2.50 per min. respectively in the UK (see our website Tariff Table for details). Pay Monthly service terms apply.
Money back guarantee: Our 14 day Customer Satisfaction Guarantee lets you exchange your joining pack or phone for a different one of the same value or get a full refund, less any airtime you’ve bought. We‘ll even send you prepaid packaging to post it back. If you Pay As You Go you will be charged for any airtime you have used according to our Pay As You Go tariff. If you Pay Monthly you will be charged for any airtime you have used. Calls and texts prior to return will be charged at 31p per minute and 13p per text.
Eligibility:These mobile tariffs are only available to Virgin Media customers who subscribe to at least one of the following Virgin Media National or cable services: television, residential phone or broadband (the "Services"). If you no longer subscribe to any of the Services you will not be eligible to receive the exclusive tariffs. You will then revert to the standard Virgin Mobile tariff closest in value to your tariff the month after your Services end or at the end of any fixed term contract you have entered into for the mobile services.
Home phone: Inclusive calls to Virgin Mobile numbers: Calls to Virgin Mobile number are free for the first 60 minutes. Calls to 'active' Virgin Mobile numbers are included as part of the 'unlimited' portion of your landline call package. As with your landline calls, re dial before 60 mins to avoid call charges. To be 'active', the Virgin Mobile number called must have originated a chargeable outbound call, SMS or data session within the previous 90 days. Remember that if you call a Virgin Mobile number that is roaming overseas, that number will still be charged any applicable roaming tariff, even though your part of the call may be free. Please note that new activations (e.g. new connections or numbers ported into Virgin Mobile) may take up to 72 hours to be recorded by our landline billing systems. Calls made prior to the number being recorded will be charged at the standard rate.
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