Refer a friend

 

Here’s how it works


Pick it

Choose a phone deal your friend will love


Refer it

Invite them to check it out online


Cash in

Split the reward once they’ve joined

 

Pick a phone your friend will love

Take a look at our latest phone deals and choose the one your friend will love. Each phone has its own tailored reward, so look out for what you’ll be getting.

Pick a phone your friend will love

Take a look at our latest phone deals and choose the one your friend will love. Each phone has its own tailored reward, so look out for what you’ll be getting.

Refer one of our most popular phones

 

iPhone 8 256 GB

£100 Reward

iPhone 7 128GB

£70 Reward

Samsung Galaxy A5
+ Telly Tablet

£50 Reward

Samsung Galaxy J3
+ Telly Tablet

£30 Reward


 

Refer your friend online

Invite your friend to check out your chosen phone deal using our quick contact form. We’ll get in touch with all the details and they’ll have 30 days to sign up for the reward to qualify.

Refer your friend online

Invite your friend to check out your chosen phone deal using our quick contact form. We’ll get in touch with all the details and they’ll have 30 days to sign up for the reward to qualify.

Pocket your cash reward

Once your friend has signed up to Virgin Mobile and been a customer for 14 days, we’ll transfer your share of the reward into your bank account. Know someone else who’ll love Virgin Mobile? Refer as many friends as you want!

Pocket your cash reward

Once your friend has signed up to Virgin Mobile and been a customer for 14 days, we’ll transfer your share of the reward into your bank account. Know someone else who’ll love Virgin Mobile? Refer as many friends as you want!

 

 

Already referred someone?

Log in to our online tool for a summary of all your existing referrals and rewards.

My referrals >


Refer Virgin Media broadband, TV and phone

If you’re a Virgin Media Cable customer, you can get £50 off for you and a friend when they sign up to our broadband and TV services.

Find out more >

 

FAQs

When can I refer a Friend?
You can refer a friend whenever you want to using our quick and easy online referral tool. You do not have to be a Virgin Media or Virgin Mobile customer.
Is my friend eligible?
In order for you both to be eligible for the referral reward, all purchases must be for a new or upgrade phone on one of our flexible Freestyle plans online, directly from virginmedia.com. This offer is not valid if redeemed in store, over the phone or via third-party sellers such as The Carphone Warehouse.
What rewards are available?

The total reward available depends on the monthly payment on the handset, not the total combined cost with the monthly usage plan (minutes, texts and data).

The reward tiers are as follows:

Monthly Device cost Total Reward Payable
Up to £10 £20
Over £10 and up to £20 £30
Over £20 and up to £30 £50
Over £30 and up to £40 £70
Over £40 and up to £50 £100

Who gets the reward, me or my friend?
You can choose to keep the reward yourself, share the reward 50/50 with your friend, or give it all to them. It’s your call.
When will I get my reward?
We’ll release the reward within 28 days of your friend’s phone being delivered, assuming they don’t return their phone under our 14 day Customer Satisfaction Guarantee.
I’m splitting the reward with my friend. When will they receive their reward?
We will release both payments at the same time; within 28 days of your friend’s phone being delivered, assuming they don’t return their phone under our 14 day Customer Satisfaction Guarantee.
When will we find out how to claim our reward?
Once the purchase has been validated, and the Customer Satisfaction Guarantee period has passed, we will email both you and your friend to let you know how you can claim your reward. You will both need to register with our referral partner as part of the reward process.
Can my friend sign up somewhere other than online?

No. Once you have referred your friend they will receive an email with a link to the device you have chosen to refer. In order to register the referral your friend must click the link in the email, and complete the sale online.

Your friend doesn’t have to purchase the device you recommended. When they click the link in the email we will place a cookie on their device that will apply a reward if they order a different handset within 30 days (so they will receive the reward as long as they use the same device and don’t clear their cache). The reward may change depending on the total monthly cost of the handset they have chosen.

Does my friend need to follow the instructions in the email straight away?

Once the email has been sent, they have 30 days to follow the link and make a purchase, after which the referral will expire.

If they missed the chance first time around, you’re free to send another referral to them – or anyone else – whenever you want.

Are referral rewards available for SIM Only contracts?
At this time, referral rewards are only available on our flexible Pay Monthly phone plans.
Will all the benefits of 4G, like free WhatsApp messaging and Data Rollover be available to my friend?
Of course! Anyone who takes out a Freestyle plan with Virgin Mobile will enjoy all of the great features of being with us, including Data Rollover and free messaging on WhatsApp and Facebook Messenger.
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