• Skip to content
  • Skip to navigation
Virgin Media

My Virgin Media

Sign in

My Virgin Media

Sign out

  • My account
  • My bills
  • My apps
  • Upgrades
  • Service status
  • Virgin TV Anywhere

Mobile Your Account

Sign in

  • Shop
  • For business
  • Expanding our network
  • My Virgin Media
  • Help
  • Find a store
  • Email
  • Find a store
  • Email
  • Basket
  • Sign in

    Sign out

    My Virgin Media

    Sign in

    My Virgin Media

    Sign out

    • My account
    • My bills
    • My apps
    • Upgrades
    • Service status
    • Virgin TV Anywhere

    Mobile Your Account

    Sign in

  • Main menu
  • Bundles

    Shop

    • Compare TV, broadband and phone
    • Oomph bundles
    • Shop home

    Our bundles

    • Big bundle
    • Big bundle + Drama Pick
    • Bigger bundle
    • Bigger bundle + Movies
    • Bigger bundle + Sports
    • Bigger bundle + Sports and Movies
    • Ultimate Oomph bundle

    Thinking of switching?

    • Switching to Virgin Media?
    • QuickStart self install
  • Broadband

    Broadband deals

    • Broadband, TV and phone
    • Broadband and phone
    • Broadband only
    • Mobile broadband
    • Business broadband

    Learn about broadband

    • Discover broadband
    • Intelligent WiFi
    • Our broadband speeds
    • Broadband for Gamers
    • Parental controls and security
  • TV

    Shop

    • Compare TV, broadband and phone
    • Shop home

    Learn about TV

    • Discover Virgin TV
    • What you can watch
    • Movies
    • Sports
    • TV boxes and apps
    • The Virgin TV V6 box
    • International TV channels
  • Phone

    Shop

    • Home phone packages
    • Phones for business
    • Home phone only
    • Shop home

    Learn about phone

    • Home phone extras
  • Mobile

    Phones & devices

    • Pay Monthly phones
    • New iPhone 11 Pro
    • Pay Monthly tablets
    • SIM Free phones
    • Phones by manufacturers
    • Mobile broadband
    • Virgin Mobile deals
    • Refer a friend
    • How to upgrade
    • Trade in your phone
    • Business mobile

    SIM Only

    • Pay Monthly SIMs
    • Family Plan

    Learn about mobile

    • Why you’ll love Virgin Mobile
    • Stay connected with Virgin Mobile

    Already with us?

    • Using your phone abroad
    • Get help with your mobile
    • Lost or stolen phone
    • Get the Virgin Mobile app
  • What to watch

    Discover great TV and movies

    • Your week ahead
    • Virgin TV Go
    • Virgin Media Store
  • Switching

    Switching to Virgin Media

    • Thinking of switching?
    • Postcode checker
  • Help & Support

    Browse help by services

    • Broadband
    • TV
    • Home phone
    • Mobile

    Browse help by topic

    • Accounts and billing
    • Email & Apps
    • Security
    • Device support
  • Basket

  • Bundles
    Back to Shop

    Shop

    • Compare TV, broadband and phone
    • Oomph bundles
    • Shop home

    Our bundles

    • Big bundle
    • Big bundle + Drama Pick
    • Bigger bundle
    • Bigger bundle + Movies
    • Bigger bundle + Sports
    • Bigger bundle + Sports and Movies
    • Ultimate Oomph bundle

    Thinking of switching?

    • Switching to Virgin Media?
    • QuickStart self install
  • Broadband
    Back to Shop

    Broadband deals

    • Broadband, TV and phone
    • Broadband and phone
    • Broadband only
    • Mobile broadband
    • Business broadband

    Learn about broadband

    • Discover broadband
    • Intelligent WiFi
    • Our broadband speeds
    • Broadband for Gamers
    • Parental controls and security
  • TV
    Back to Shop

    Shop

    • Compare TV, broadband and phone
    • Shop home

    Learn about TV

    • Discover Virgin TV
    • What you can watch
    • Movies
    • Sports
    • TV boxes and apps
    • The Virgin TV V6 box
    • International TV channels
  • Phone
    Back to Shop

    Shop

    • Home phone packages
    • Phones for business
    • Home phone only
    • Shop home

    Learn about phone

    • Home phone extras
  • Mobile
    Back to Shop

    Phones & devices

    • Pay Monthly phones
    • New iPhone 11 Pro
    • Pay Monthly tablets
    • SIM Free phones
    • Phones by manufacturers
    • Mobile broadband
    • Virgin Mobile deals
    • Refer a friend
    • How to upgrade
    • Trade in your phone
    • Business mobile

    SIM Only

    • Pay Monthly SIMs
    • Family Plan

    Learn about mobile

    • Why you’ll love Virgin Mobile
    • Stay connected with Virgin Mobile

    Already with us?

    • Using your phone abroad
    • Get help with your mobile
    • Lost or stolen phone
    • Get the Virgin Mobile app
  • What to watch
    Back to Shop

    Discover great TV and movies

    • Your week ahead
    • Virgin TV Go
    • Virgin Media Store
  • Switching
    Back to Shop

    Switching to Virgin Media

    • Thinking of switching?
    • Postcode checker
  • Help & Support
    Back to Shop

    Browse help by services

    • Broadband
    • TV
    • Home phone
    • Mobile

    Browse help by topic

    • Accounts and billing
    • Email & Apps
    • Security
    • Device support

Our experts are ready to help you swap your SIM

 

Enter your postcode or location to find your nearest store

No Locations found

Please enter a location or postcode

Or use my current location
Virgin Media store photo

Store Locator

Your nearest stores

Opening Times

Close


We've got loads in store for you...



Swap your SIM

Need a little help swapping your SIM? Bring your phone, your letter and your new SIM to one of our stores and we’ll get you set up and ready to rock and roll.

Check out our
phones and plans

Been with the same handset and plan for a while? We’ve got an incredible range of phones and phone plans fit for every budget, so while you’re in why not have a peruse.

We do broadband
and TV too…

We’re pretty good at it as well! With broadband, TV and phone bundles crafted for all tastes, our in-store team can help find the perfect fit for you.



Find your nearest store


back to top
  • About Virgin Media
  • Careers
  • Advertise with us
  • Accessibility
  • Legal stuff
  • Site Map
  • Contact us
  • Our cookies
Logo