Sky Switcher

So you're thinking of switching?

Now that you’re moving house, let’s see if we can move you on to great services from Virgin Media.

When you’re ready we’ll pop around at a time that suits you, even Saturdays. A professional engineer will install everything in one go and show you how it all works (they’ll even do the unpacking). And you won’t lose your broadband while we switch you over.

More of the TV you love, all in one place

Enjoy all of the channels you want and tons of on demand shows. You can get Netflix on your telly for all those must-see Box Sets and add Sky Sports and Movies whenever you want. And unlike satellite TV, our picture won’t fizzle out with extreme weather like snow, wind, hail and heavy rain...

Learn more about what you'll get to watch

Say hello to TiVo,®, the cleverest box around

TiVo can rewind and pause live TV, and it’s the only box that lets you record three shows at once while watching a fourth recorded earlier. All our On Demand shows are ready to watch instantly (no need to download them first). And what’s more, as TiVo has its own broadband connection, your home broadband isn’t affected by streaming.

What TiVo will give you

More telly on the go than any other UK provider

With our free, award-winning app, watch up to 92 live TV channels and on demand on your laptop, tablet or smartphone.

Learn more about TV Anywhere 

Go ultrafast with Virgin Fibre

Experience the Virgin Media difference with our ultrafast, ultra-reliable fibre broadband. Our unique network connects you to the things you love online with download speeds from up to 50Mbps all the way up to 300Mbps; that's more than 3x faster than Sky and BT’s fastest speeds.

Why broadband speed matters

Our speeds are the fastest in the land

We’ve provided the fastest widely available broadband in the UK for 8 years running – as measured by Ofcom. Not only that, our incredible network has earned us the uSwitch Fastest Broadband Provider Award for 5 years in a row!

Why broadband speeds matter

Unlimited weekend calls to UK landlines

Benefit from our great value home phone packages with unlimited weekend calls to UK landlines, 0870 numbers and Virgin Mobile numbers plus voicemail, call waiting and call divert are also included. And in most cases you can keep your existing phone number.

Learn more about our phone packages

Switch to Virgin Mobile for flexible 4G plans and excellent extras

By switching to our flexible 4G plans you’ll benefit from some incredible features, including:

  • 99% 4G coverage using the EE network
  • Free messaging on WhatsApp and Facebook Messenger
  • Keep unused data with Data Rollover
  • Freedom to change your 4G plan each month

And as a Virgin Broadband, TV or Phone customer, Virgin Mobile just keeps getting better, as you also get unlimited calls to other Virgin Mobile numbers!

Flexible 4G plans start from £6 a month for SIM Only, or £9.50 a month for a phone and plan. What’s not to love?

Check out our mobile deals

And great service doesn’t just stop with TV and broadband

Every customer gets our Peace-of-Mind Guarantee: no charge for call-outs, servicing or repairs^. And if you ever need us, our free 24/7 tech support is waiting for your online or over the phone.

Switching to us is as easy as one, two, three

1) Place your order

Pick one of our great value bundles or packages, or make things personal by building your own. Once you’ve made your choice, select a set up date (usually within the next 14 days).

2) Cancel your existing services

Contact your current provider and ask to cancel. They’ll give you a disconnection date. Make sure you’re out of contract before you cancel to avoid any potential termination fees.

3) Get connected

One of our friendly engineers will pop out to install your new services and show you how everything works. If you’d prefer to set things up yourself we may be able to send you a Quickstart pack.

And because we’re awesome, you won't lose your broadband connection during the switching process.

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